TERMS & CONDITIONS

Terms and Conditions for Sólei • Skyé.

1. Acceptance of Terms

By accessing and using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Intellectual Property

All content on Sólei • Skyé including product images, logos, designs, text, and graphics, are the intellectual property of Sólei • Skyé and protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission from Sólei • Skyé.

3. Product Information

We strive to provide accurate product information, including descriptions, images, and pricing. However, we do not guarantee the accuracy, completeness, or availability of all products on our website. Prices are subject to change without prior notice.

4. Ordering and Payment

4.1 Order Acceptance: All orders placed on our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, pricing errors, or suspected fraudulent activity.

4.2 Payment: We accept payment through secure payment gateways. By providing your payment information, you represent and warrant that you are authorized to use the payment method and that the information provided is accurate and complete.

5. Shipping and Delivery

5.1 Shipping Information: We strive to process and ship orders in a timely manner. Shipping times and costs may vary depending on your location and the shipping method selected at checkout.

5.2 Delivery: While we make every effort to deliver products within the estimated timeframe, we cannot guarantee delivery dates. Delays may occur due to factors beyond our control.

6. Returns and Exchanges

6.1 Return Policy: If you are not satisfied with your purchase, you may request a return within 30 days from the date of delivery. The item must be in its original condition with all tags and packaging intact.

6.2 Exchange Policy: We offer exchanges for products of equal or lesser value. Any price differences will be handled as outlined in our exchange policy.

7. User Accounts

7.1 Account Creation: To place orders and access certain features on our website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

7.2 Account Termination: We reserve the right to terminate user accounts or restrict access to our website for any reason, including but not limited to violation of these terms or suspicious activity.

8. Limitation of Liability

In no event shall Sólei • Sky, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website, products, or services.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in South Africa.

10. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time without prior notice. Any changes will be effective upon posting on our website. Your continued use of our website after changes have been made signifies your acceptance of the updated terms.

If you have any questions or concerns regarding our Terms and Conditions, please contact us at hi@soleiandskye.com.